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Digital Transformation Solutions

OmniDocs empowers your workers with the right content in the right context to build the right experiences.  Its cutting-edge capabilities for content capture, extraction, analytics, application development, management, archival and disposition facilitate day-to-day operations through fast and secure information access, business process enablement and intelligent decision-making.

Newgen has successfully implemented its OmniDocs ECM suite at a leading insurance firm, managing over 10 billion documents, accessed by more than 50,000 enterprise users for servicing over 390 million customers.

Core Components:

  • Document Management
  • Image Processing and Capture
  • Enterprise Scanning
  • Multichannel Capture
  • Data Extraction
  • Records Management System
  • ECM on Mobile

OmniFlow iBPS enables intelligent digital automation in organizations by leveraging a low-code application development platform.

It allows Rapid application development of enterprise grade applications for web and mobile through point and click configurability for UI design, Data modelling, Process design, DevOps, Integration, and Robotic Process Automation to create secure multi-experience applications. 

Its advanced capabilities—AI/ML-driven analytics, web/mobile applications, hybrid cloud deployments—enable rich user experiences and customer engagement across all digital channels. 

Core Components:

  • Collaborative Process Modelling
  • Process Insights & Orchestration Engine
  • Dynamic Case Management
  • Agile Business Rules & Decisions
  • Advanced Reporting and Monitoring
  • Configurable Unified Interface
  • BPM on Mobile
  • Robotic Process Automation

OMNIOMS Personalize customer communications. Improve retention. Earn customer loyalty.

Being digital is about delivering the right message in the right context at the right time and through the right channel. Our OmniOMS CCM Suite helps you reinvent your customer experience through personalized, content-rich batch, interactive and on-demand communications. It is a unified communication platform that enables you to grow your share of customers’ wallet by tapping various cross-sell / up-sell opportunities across touch points such as e-mail, SMS, web, and print.

Core Components:

  • Communication Designer
  • Communication Generation
  • Communication Distribution
  • Communication Monitoring
  • Communication Template Library

Enable Digital Transformation

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