Robotic Process Automation (RPA)

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Let's understand Robotic Process Automation

Most large organizations are still supported by enormous routine, repetitive human tasks in their day-to-day operations. Processes, such as Finance and Accounting processes in Banking, Financial services and Insurance (BFSI), Contact Center, and Back Office operations are some instances of high-volume transactional processes. These manual processes eat into the productive time of case workers, which can be leveraged for more constructive tasks.

Automation of these repetitive, mundane tasks is critical for enterprises to gain higher efficiency, lower costs, ensure better employee engagement and enhance customer experience. By leveraging Robotic Process Automation (RPA), organizations can improve their business performance and achieve all of the above

By incorporating AI Technologies we help companies achieve true cognitive process automation.


Our experience team of RPA certified experts and developers can help get tour organization ready for automating your back office processes to achieve higher accuracy, speed and reduced manual effort in processing transactions capture intelligence and with artificial intelligence enabled simple decision making.

Companies are looking out for ways to facilitate faster operations and boost efficiency in their processes and Robotic Process Automation (RPA) can come to their rescue.

With RPA you can improve efficiency and reduce costs by replacing Onshore FTE work steps with Bots and as a result you free our staff bandwidth to perform more constructive tasks.

What can you benefit from RPA

Customer Experience
Improvement in Customer Satisfaction 50%
Wage Cost
Reduced wage cost average up to 60%
Operating Cost
Operating Cost Reduction by more than 20%
Process Improvement
Reduction of Average Response Time by up to 90%
Revenue Per Employee
Increase in revenue per employee 26%
RPA Achievement
Achieve accuracy through RPA 99%

The areas that you can apply RPA

Finance & Accounting

  • Vendors On-boarding
  • Create Expense Reports
  • Customers On-boarding
  • AP Invoices Processing
  • AR Invoices Processing
  • Create Fixed Assets
  • Journals Creation and Posting
  • Accounts Reconciliation
  • Funds Transfer
  • Incentive Claims

Supply Chain

  • Create Sales Orders
  • Inventory Management
  • Demand & Supply
  • Planning
  • Quotation, Invoice &
  • Contract Management
  • Returns Processing
  • Shipment Processing

Sales & Marketing

  • Market Intelligence
  • CRM Updates
  • Sales Quotation Automation
  • Invoice Creation and Distribution
  • List Building
  • Competitive Pricing and Monitoring
  • Data Aggregation and Management

Customer Service

  • Integration of email, Call Center and Core System
  • Customer Data Management
  • Call and Contact Center Processing
  • Service Request and Scheduling
  • CSR Report Creation

Human Resource

  • Employee On-Boarding
  • Employee Off-Boarding
  • Payroll
  • Expense Reports Processing
  • Employee Master Data Management

Procurement

  • Purchase Orders Processing
  • Receipts Processing

Information Technology

  • Installation
  • File and Document Management
  • Application Integration
  • Data Migration
  • ERP Integration & Automation
  • CSV File Imports
  • User Setup and Creation
  • Server and Application Monitoring

Cross-Function

  • Data Entry
  • Report Compilation and Distribution
  • Forms Processing
  • Data and Content Migration
  • Data Cleansing and Verification
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